Managed IT Services in Raleigh from Strategic Systems

Maintaining IT systems with an in-house IT staff can be costly and inefficient. The training, management, and services required of an in-house team can make their continued service prohibitively expensive and complicated. It is critical that these services be available to your company when you need them, so consider turning over your daily managed IT service needs to Strategic Systems. Strategic Systems has been providing Raleigh Managed IT services since 1992. In these three decades, we have watched the Managed IT services market grow, and have gained experience in supporting our customers. We offer multiple tiers of support to provide you with a Managed IT Solution in Raleigh that fits your company’s needs and requirements. Your systems will be monitored and supported both remotely and locally 8/5 or 24/7, and any potential IT issues will be fixed before they can present a problem.

Raleigh Managed IT Services Offerings

• Fully Staffed & Certified Help Desk with 24/7 availability
• 8×5 & 24/7/365 Monitoring of your Computers, Network, and Servers
• Network Operations Center – NOC
• Defined Service Level Agreements
• Proven Methodology and Dedicated Resources
• Flexible Alert Notification Options
• Ticket Tracking Portal
• Backup Management*
• Microsoft and 3rd Party Vulnerability Patching
• Antivirus Management
• Spyware and Malware monitoring
• Asset Reporting
• Monthly Summary Reporting
• Critical Services Monitoring
• Work with our Staff to Create Custom Monitors
• Extended Support Hours with Access to after-hours support

Contact Your Managed IT Service Provider, Strategic Systems

Having a modern and well-organized IT department can mean the difference between a secure computer network and the risk of all your data. Strategic Systems can provide companies in the Raleigh area with the Managed IT systems they need to get ahead in business without the difficulties inherent in having an in-house IT department. From 24/7 monitoring to Backup and Antivirus Management to Asset Reporting, we will make sure that your IT environment is safe and secure. Contact Strategic Systems online today or call 919-783-1410 to learn how our Managed IT Services can save you money and time!