An in-house IT staff might not always be the most cost effective way to get the IT services that are critical to your company’s success. These services keep your data secure and allow you to get ahead. If you are unable to afford the cost of an experienced in-house IT team, consider turning over your Durham business’s managed IT service needs to Strategic Systems. Our services include: 

Strategic Systems’ Managed IT Services in Durham

• A fully staffed & certified help desk, available 24/7
• 8×5 & 24/7/365 computer, network, and server monitoring

• Network Operations Center – NOC
• Defined service level agreements
• Flexible alert notification options
• Support ticket tracking portal
• Backup management
• Microsoft and 3rd party vulnerability patching
• Antivirus management
• Spyware, malware, and critical services monitoring
• Asset and monthly summary reporting

• Proven methodology and dedicated resources

Durham Backup & Disaster Recovery Services

Our disaster backup and recovery services defend your business from power outages, server crashes, and viruses. Strategic Systems protects Durham clients with Axcient, a backup and disaster recovery-as-a-service cloud platform built with business continuity in mind. We know downtime can be costly to a business and with Strategic Systems and Axcient, downtime isn’t a worry anymore.

We start the backup process by creating a fully deduplicated mirror of your business locally and in the cloud so you can easily access and recover files, folders, applications, and servers with just a click. Using our detect-and-protect technology, it is a fast setup that allows you to abandon expensive backup and disaster recovery software, deduplication hardware, applications, plug-ins, and cloud backup services.

A key part of our managed IT services in Durham, our disaster and recovery systems allow you to access your data if disaster strikes, keeping your business moving.

Cloud Computing Solutions in Durham

Cloud computing is an integral part of our managed IT services and make it easy to use, upgrade, and maintain your IT system. Our team of experts host your technology, software, and applications, eliminating the cost of investing in new infrastructure, licensing new software and training new employees.

Strategic Systems’ cloud solutions are scalable, tailor-made for your business, affordable, and allow your information to be accessed on-the-go. Our cloud solutions experts utilize the power of your office intranet and internet to increase efficiency, improve communication, inspire collaboration, and streamline teamwork.

Network Security Managed IT Services

Managing your network security can be difficult and even the most stable systems can develop problems. We work to prevent these problems, and solve them when they arise, with the power of WatchGuard managed network security. Strategic Systems and WatchGuard gives you scalable, innovative network security solutions.

Some of the features of our network security managed IT services include:

  • Centralized management
  • Firewall/VPN
  • Security subscription services
  • Security policy development and management
  • Security vulnerability scans
  • Remote help desk support
  • Backup and recovery
  • Patch management
  • 24/7 network monitoring
  • 24/7 security alerts
  • Compliance assessment
  • Telecommunications monitoring and management

VOIP Solutions in Durham

Strategic Systems is proud to offer Durham small businesses VOIP (voice over internet protocol) solutions that allow them to compete against bigger companies in the Triangle and beyond. Our VOIP systems are cost-effective and include call control, instant messaging, unified messaging, and conferencing capabilities.

Durham IT Consulting Services

The experts at Strategic Systems know how to make technology work for your business. We have been providing IT consulting and solutions to the Raleigh-Durham area for over 25 years and in that time, we have learned how to provide the best solutions to enhance your business operations.

Staying relevant in an ever-changing tech world requires evolving and adopting new technologies. Let Strategic Systems guide you when it comes to making these decisions.

Contact Us for Managed IT Services in Durham

Having a modern and well-organized IT department can mean the difference between a secure computer network and putting all your data at risk. Strategic Systems provides companies in the Raleigh-Durham area with the managed IT services they need to get ahead in business without a costly in-house IT department. From 24/7 monitoring to backup and antivirus protection, we give you peace of mind when it comes to your technology.

Strategic Systems is proud to provide the best managed IT services to the Triangle areas, including Durham, Raleigh, Cary, Apex, Chapel-Hill, Holly Springs, Garner, Wake Forest, Clayton, and Smithfield.

Call us at (919) 783-1410 or fill out our online contact form to learn how our managed IT services can help you save time and money!

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