IT as a Service for Legal Firms

Over the last decade, Strategic Systems Managed Legal IT Services clients have increasingly come to the realization that IT changes, or not keeping up with IT changes, can create risks for their clients and their practice. Case Management Software, document management, email encryption, time tracking, billing contacts, case calendars and more have created an even greater reliance on IT infrastructure security, performance, and reliability, while Document collaboration, video conferencing and mobile devices are making Legal IT Security services a primary concern of legal firms. Despite all of these IT changes, fewer than 60% of law firms have a “formal” IT budget and 25% of law firms still have no IT security policies. Strategic Systems has over 20 years’ experience offering Managed IT services for Legal firms, and we believe that our blend of industry knowledge and IT expertise can serve your firm well.

IT Trends in the Legal Industry

As a managed IT services provider that has significant experience providing IT infrastructure, hosting, management and support services to our legal clients, Strategic Systems has spent time trying to future-proof our clients’ IT processes. We have curated a list of predictions which have either started to happen or that we believe will happen in the near future in order to best assist our clients with their upcoming legal IT challenges:

  • An increasing reliance on outsourcing for managed legal IT services. We believe this will happen as firms re-focus on their core competencies and leave the increasingly complicated world of IT to dedicated providers.
  • An acceleration of legal departments getting comfortable with alternative models by “unbundling”, re-aggregating previously unbundled tasks and using managed service providers to get work done.
  • An increasing movement towards the cloud and virtual IT services allowing smaller law firms to compete with larger firms.
  • While the legal industry has been historically slow to adopt major technological changes, the legal industry will continue its increasing adoption of websites, as research has shown that 77% of professional firms generate new business leads online.
  • BYOD (Bring Your Own Device) continues to spread across multiple law firms as the legal IT challenges are overcome.
  • Firms will spend most of their extra money on Document Management Software rather than Practice Management Software.
  • Firms that focus on improved business practices and improved technologies will see better results than firms that just “make do” with their current legal IT infrastructure.

How IT as a Service for Legal Firms Addresses Your Concerns

IT as a Service (ITaaS) is a relatively new development for the IT infrastructure, IT operations and IT staff of legal firms. It represents a holistic approach to the acquisition, deployment, and operation of IT environments, and is a better way to meet business and customer demands, as it offers:

  • A flat-fee structure so you are no longer concerned about billable hours, as we are motivated to make your environment as stable as possible as quickly as possible
  • A very predictable cost structure without large capital expenses
  • A better ROI on your IT expenses as you order just what you need
  • The benefits from having 24×7 support, monitoring and management of your IT infrastructure and end-user devices
  • Privacy, security, and compliance (all distinct issues) management
  • An IT infrastructure is scalable. If you need more of anything, you just order it

Managed IT Services for Legal Firms

When you choose Strategic Systems to provide your managed IT services in Raleigh, you can select only the components and support you need. Using our managed IT services, your law firm can realize significant cost savings compared to in-house alternatives. Delivering secure enterprise-wide computing and IT management support in a “private cloud,” Strategic Systems offers best-in-class functionality and performance while relieving your organization from supporting underlying hardware, software, and technology replacements.
By obtaining IT infrastructure support for your law firm you can guarantee both security and performance levels through a Service Level Agreement. Subscribe for a monthly fee rather than purchasing thousands of dollars in hardware and software that has to be continually upgraded and patched, then replaced every four years.
Strategic Systems can provide your Legal Firm:

  • Support for your entire IT infrastructure and all of your end-user devices
  • Cloud Servers & Application hosting
  • Secure support for multiple users, multiple locations, and multiple device management
  • Secure network connectivity, VPN’s
  • Nightly on and off-site backups
  • Disaster recovery services
  • Guaranteed performance and availability

Leave your current IT “break fix” environment where a vendor’s objective is to increase billable hours. Instead, let Strategic Systems Managed Services provide your Legal Practice a complete IT solution with the latest in advanced security technology and performance guarantees. Strategic Systems Comprehensive Suite of Managed Services for Legal Firms includes:

IT Consulting:

Our skilled IT Solution Architects advise companies in a highly complex information technology environment where legal firms are challenged to continue to manage ever-changing technology.

Project and Program Management:

Strategic Systems can implement programs and project management to organize resources and drive activities to improve business results.

IT Management and Support:

Our responsive IT management and support services are based on a solid investment in advanced IT toolsets, advanced IT service management platforms, and IT professionals skilled at problem-solving. Keep your lawyers productive.

Cloud Services:

Secure, scalable, reliable, virtual, private, hybrid or public, the Strategic Systems cloud services package is designed for uptime, optimization, and mobility.

Application Services:

Strategic Systems ensures optimal performance for SaaS companies serving legal firms, application tiers: web, middleware, and databases.

Comprehensive IT Outsourcing:

With the Strategic Systems IT outsourcing model, companies experience cost savings, standardized operations and efficiencies, and simplified IT management and support using our ITIL-based approach.

Is IT as a Service (ITaaS) a good fit for your Legal firm?

Strategic Systems blends speed, agility, and simplicity to minimize organizational challenges in scaling and managing information technology infrastructure in your legal firm. With access to best-in-class technology experts, toolsets, hardware, and software. Ask yourself:

  • Is the growth of your data increasing, and your IT infrastructure cannot keep up?
  • Are legacy systems becoming obsolete and harder to support?
  • Are the number of sites, devices, systems, and users increasing?
  • Do clients need secure communications over mobile devices and tablets?
  • As everything is expanding, is your ability to manage risk, security, and compliance also growing?
  • Does finance want to move from a capital to an operating expense model?
  • Is your existing IT infrastructure fragmented and becoming more complex to manage and monitor?
  • Is maintenance more burdensome and licensing, and support contracts becoming problems?

If you accept that data is critical to your legal firm and that the management of that data is equally important, then you want to establish a relationship with a provider like Strategic Systems that will be a partner with you. If this sounds like your company, the contact Strategic Systems online or call us today to get managed IT services for your law firm!