Taking Care of IT for Small Businesses Since 1992
Owning or operating a small business means you’re wearing a dozen different hats – human resources, customer service, marketing, and often, that means IT. As your business grows, keeping up with your tech needs is becoming more difficult, even though you’re relying on your equipment, software, and data more than ever. When there is a problem, you’re losing productivity and profits as you struggle to fix the issue.
Instead of relying on yourself or incurring the costs of having to hire someone, Strategic Systems – A Division of CEI offers comprehensive managed IT services for small businesses that includes 24/7 help desk assistance, security monitoring and management, and IT consulting.
Request a Consultation!Call (919) 783-1410 or complete the contact form Below:
Small Business IT Outsourcing
By turning to Strategic Systems – A Division of CEI for small business IT support, we offer the following services:
- Manage and monitor hardware, such as desktop computers, as well as servers and networks;
- Install and manage servers, workstations and Voice over Internet Protocols, or VoIP systems,;
- Provide security solutions, including installing and managing firewalls, and maintaining virus and malware protection;
- Migrate and manage your email through Hosted Exchange Servers and provide secure access to your work email anywhere from any device;
- Ensure 24x7x365 Help Desk services;
- Secure data backup and disaster recovery;
Strategic Systems’ Managed IT Services is our comprehensive list of solutions that we can tailor and customize to the unique needs of your business. Whether you are a sole proprietor who needs supplemental assistance or you’re scaling your business and need a higher level of support, we are with you from the beginning to map out where your technology infrastructure is, where your business is, and how to ensure the two are aligned and able to scale to your goals. You’ll get the right level of support for where you are and where you want to be and we can always revisit the level of support you are receiving to ensure you’re maximizing your return.
Continuing to support an in-house IT infrastructure may not be the right utilization of your resources. Strategic Systems – A Division of CEI provides cloud hosting to small businesses that’s powered by Microsoft Azure.
Strategic Systems has invested in proactive monitoring and management tools that can rapidly and efficiently diagnose the status of all your devices, networks and backup capabilities. While we offer critical services monitoring, it rarely is necessary because our team is often able to notify you and resolve issues before they reach that point. With our team on top of your security, software, and systems, we can act as a “single source” that can take over managing issues and working with vendors so you can spend time running your business. Using our advanced IT tool kits, our experienced staff get quicker results than the competition, lowering your maintenance costs and reducing the impact of network or server outages.
Your data is your most valuable resource and if you lose it, either in a server crash or a security breach, this could have catastrophic outcomes on your business. With a Backup and Disaster Recovery plan we can keep a backup of everything you need, so if there is a disaster, we can recover what got lost within a short period of time. This includes everything from a few files to your entire website, so you never have to worry about your data getting completely wiped out.
In addition to your hardware and website, you need to manage applications that are critical to daily operations within the industry. We will keep your applications up to date, patched, and secure without interrupting your operational systems.
Running a business is generally not a 9-5 job, which means you may need more than 9 to 5 small business IT support. Our Helpdesk is based in North America and has a team of IT specialists who have attained some of the highest first level resolution (FLR) rates in the industry. Even if you already have a dedicated IT staff, you can let them focus on growth, scale, and long-range business objectives rather than the basic Helpdesk activities. On the other hand, if you don’t have anyone dedicated to your technology maintenance and management, IT outsourcing for your small business can improve operations, save money, and increase productivity in the long run.
Why Choose Strategic Systems – A Division of CEI IT Services for Small Businesses
By outsourcing your IT to us, we make sure your technology and communications are running smoothly, your infrastructure is stable, and your data is secure. Specifically, the benefits of working with our team include:
- Secure access to critical information from any device;
- Opportunity to scale your technology as business grows;
- Eliminate or minimize downtime caused by tech problems;
- Minimize the risk of a catastrophic security breach;
- IT support that matches your budget;
- Easier transition to modern systems and process;
In addition to service, we also offer IT consulting for small businesses. Our experienced team can sit down with you and help you map out a strategy for growing your infrastructure to keep up with your business’s growth and help you look to the future.
Speak to a Small Business IT Specialist!
Contact Strategic Systems using the contact form below or by calling us at (919) 783-1410 or completing the short form below for a FREE assessment or to speak to an IT specialist today!