• 01.

    Managed IT

    Maintaining IT systems with an in-house IT staff can be costly and inefficient. The training, management, and services required of an in-house team can be prohibitively expensive and complicated. But it’s critical that these services are available to your company when you need them, so consider turning over your daily managed IT service needs to Strategic Systems.

    Managed IT Services for Raleigh Businesses

    • Fully staffed & certified help desk with 24/7 availability

    • 8×5 & 24/7/365 monitoring of your computers, network, and servers

    • Network Operations Center – NOC

    • Defined service level agreements

    • Proven methodology and dedicated resources

    • Flexible alert notification options

    • Ticket tracking portal

    • Backup management*

    • Microsoft and 3rd party vulnerability patching

    • Antivirus management

    • Spyware and malware monitoring

    • Asset reporting

    • Monthly summary reporting

    • Critical services monitoring

    • Work with our staff to create custom monitors

    • Extended support hours with access to after-hours support

    Learn More

  • 02.

    Backup and Disaster Recovery

    Strategic Systems offers Axcient, the only backup and disaster recovery-as-a-service cloud platform solution built from the ground up with business continuity in mind. Our backup and disaster recovery solutions protect your data, application, and IT infrastructure from downtime so that you can sleep better at night. We start by creating a fully-deduplicated mirror of your business locally and in the cloud so that you can easily access and recover files, folders, applications, servers, and even your entire office with a clicl. It takes less than 5 minutes to set up using our detect-and-protect technology. This allows you to abandon expensive backup and disaster recovery software, deduplication hardware, applications plug-ins, and cloud backup services. Whether you’ve got customized applications that your business relies on, or SQL or Exchange servers, Strategic Systems has you covered.  With the combination of disaster recovery, application management, and our IT infrastructure monitoring you can rest assured that you are safe.

    If one of your servers crashes, if a virus destroys some of your files, or if an outage leaves your office unavailable, our backup and disaster recovery systems allow you to continue working with the local and cloud recovery functionality. “Backup” is about recovery, which is why we make it simple to recover anything and everything in minutes to keep your employees productive no matter what happens.

    Learn More

  • 03.

    Cloud Solutions

    With cloud computing from Strategic Systems, using, upgrading, and maintaining your IT has never been simpler. Your technology, software, and applications are hosted by our team of experts, eliminating the cost of investing in new infrastructure, licensing new software and training new employees – saving you money and letting you focus on your business. Our cloud solutions experts at Strategic Systems allow you to harness the power of your office intranet and internet to increase efficiency, enhance communication, inspire collaboration, and simplify teamwork. Strategic Systems’ cloud solutions in Raleigh are:

    • Scalable – your technology can grow as your business does
    • Tailor-made – built around your specific business needs
    • Available on-the-go – get access from your mobile device
    • Affordable – cost-effective technology pays for itself

    Learn More

  • 04.

    Network Security

    At Strategic Systems, we understand that managing your network security can be complicated. Every one of our managed network security customers has unique challenges that they face every single day. Strategic Systems utilizes the power of WatchGuard managed network security to solve these challenges for our customers. WatchGuard understands the managed network security needs of our customers and continues to deliver scalable and innovative network security solutions.

    Why Choose Strategic Systems’ Managed Network Security in Raleigh?

    • Centralized management
    • Firewall/VPN
    • Security subscription services
    • Security policy development and management
    • Security vulnerability scans
    • Remote help desk support
    • Backup and recovery
    • Patch management
    • 24/7 network monitoring
    • 24/7 security alerts
    • Compliance assessment
    • Telecommunications monitoring and management

    Learn More

  • 05.

    VOIP

    As a small business in Raleigh, you need every advantage you can get to compete against bigger companies with bigger resources. Strategic Systems is proud to provide our clients with a cost-effective, enterprise-class VOIP solution that is easy to use and manage.

    Benefits of VOIP Systems in Raleigh

    • Call control and multimodal communications
    • Presence
    • Instant messaging
    • Unified messaging
    • Speech
    • Conferencing
    • Collaboration tools

    Learn More

  • 06.

    IT Consulting

    At Strategic Systems, we know technology consulting and how to put it to work for your business. Our team of engineers and IT consultants are ready to guide you with all your technology decisions and IT consulting projects. After serving the Raleigh area for over 25 years, you can rest assured knowing you’re getting the best IT project consulting available. As your organization evolves to stay relevant in the changing business world, it will need to modify and adopt new IT technologies to support it. When your organization needs IT consulting and project management engineers, look no further than Strategic Systems.

    Learn More

  • 07.

    IT Helpdesk Services

    Since 1992, Strategic Systems has helped businesses in the Raleigh area reduce costs and save time with 24/7 IT helpdesk services. Whether your point of sale system is freezing up, your CRM is crashing, or you need more collaborative software, we have a solution for you.

    Learn More

  • 08.

    Copiers and Printers

    Copiers and Printers

    We understand that for your business to be productive, all assets of your company, from your copier to your IT software, must be functioning properly. We know it can be a tremendous hinderance to any business when things are not running smoothly, potentially costing you a lot of time and money. CEI, the parent company of Strategic Systems, aims to eliminate the hassle of printer and copier maintenance so you can focus on growing your business. Strategic Systems’ exceptional maintenance service will keep your copier and printer running smoothly and efficiently. With CEI, you never have to worry about these assets failing to function properly again.

    CEI’s Services

     CEI offers unparalleled copier and printer maintenance services which include the following components:

    Why Choose CEI?

     CEI’s comprehensive services ensure that your copier and printer never hold your business back. We do this with:

    • Average response time of less than 2.5 hours
    • First call fix rate
    • Tailored maintenance contracts to fit your company’s needs
    • Help desk support
    • Cost per copy contracts
    • Monthly payment options
    • Help desk support
    • Minimized printer and copier downtime
    • In-house leasing, no third parties

    Learn More

01. Managed IT

Maintaining IT systems with an in-house IT staff can be costly and inefficient. The training, management, and services required of an in-house team can be prohibitively expensive and complicated. But it’s critical that these services are available to your company when you need them, so consider turning over your daily managed IT service needs to Strategic Systems.

Managed IT Services for Raleigh Businesses

• Fully staffed & certified help desk with 24/7 availability

• 8×5 & 24/7/365 monitoring of your computers, network, and servers

• Network Operations Center – NOC

• Defined service level agreements

• Proven methodology and dedicated resources

• Flexible alert notification options

• Ticket tracking portal

• Backup management*

• Microsoft and 3rd party vulnerability patching

• Antivirus management

• Spyware and malware monitoring

• Asset reporting

• Monthly summary reporting

• Critical services monitoring

• Work with our staff to create custom monitors

• Extended support hours with access to after-hours support

Learn More

02. Backup and Disaster Recovery

Strategic Systems offers Axcient, the only backup and disaster recovery-as-a-service cloud platform solution built from the ground up with business continuity in mind. Our backup and disaster recovery solutions protect your data, application, and IT infrastructure from downtime so that you can sleep better at night. We start by creating a fully-deduplicated mirror of your business locally and in the cloud so that you can easily access and recover files, folders, applications, servers, and even your entire office with a clicl. It takes less than 5 minutes to set up using our detect-and-protect technology. This allows you to abandon expensive backup and disaster recovery software, deduplication hardware, applications plug-ins, and cloud backup services. Whether you’ve got customized applications that your business relies on, or SQL or Exchange servers, Strategic Systems has you covered.  With the combination of disaster recovery, application management, and our IT infrastructure monitoring you can rest assured that you are safe.

If one of your servers crashes, if a virus destroys some of your files, or if an outage leaves your office unavailable, our backup and disaster recovery systems allow you to continue working with the local and cloud recovery functionality. “Backup” is about recovery, which is why we make it simple to recover anything and everything in minutes to keep your employees productive no matter what happens.

Learn More

03. Cloud Solutions

With cloud computing from Strategic Systems, using, upgrading, and maintaining your IT has never been simpler. Your technology, software, and applications are hosted by our team of experts, eliminating the cost of investing in new infrastructure, licensing new software and training new employees – saving you money and letting you focus on your business. Our cloud solutions experts at Strategic Systems allow you to harness the power of your office intranet and internet to increase efficiency, enhance communication, inspire collaboration, and simplify teamwork. Strategic Systems’ cloud solutions in Raleigh are:

  • Scalable – your technology can grow as your business does
  • Tailor-made – built around your specific business needs
  • Available on-the-go – get access from your mobile device
  • Affordable – cost-effective technology pays for itself

Learn More

04. Network Security

At Strategic Systems, we understand that managing your network security can be complicated. Every one of our managed network security customers has unique challenges that they face every single day. Strategic Systems utilizes the power of WatchGuard managed network security to solve these challenges for our customers. WatchGuard understands the managed network security needs of our customers and continues to deliver scalable and innovative network security solutions.

Why Choose Strategic Systems’ Managed Network Security in Raleigh?

  • Centralized management
  • Firewall/VPN
  • Security subscription services
  • Security policy development and management
  • Security vulnerability scans
  • Remote help desk support
  • Backup and recovery
  • Patch management
  • 24/7 network monitoring
  • 24/7 security alerts
  • Compliance assessment
  • Telecommunications monitoring and management

Learn More

05. VOIP

As a small business in Raleigh, you need every advantage you can get to compete against bigger companies with bigger resources. Strategic Systems is proud to provide our clients with a cost-effective, enterprise-class VOIP solution that is easy to use and manage.

Benefits of VOIP Systems in Raleigh

  • Call control and multimodal communications
  • Presence
  • Instant messaging
  • Unified messaging
  • Speech
  • Conferencing
  • Collaboration tools

Learn More

06. IT Consulting

At Strategic Systems, we know technology consulting and how to put it to work for your business. Our team of engineers and IT consultants are ready to guide you with all your technology decisions and IT consulting projects. After serving the Raleigh area for over 25 years, you can rest assured knowing you’re getting the best IT project consulting available. As your organization evolves to stay relevant in the changing business world, it will need to modify and adopt new IT technologies to support it. When your organization needs IT consulting and project management engineers, look no further than Strategic Systems.

Learn More

07. IT Helpdesk Services

Since 1992, Strategic Systems has helped businesses in the Raleigh area reduce costs and save time with 24/7 IT helpdesk services. Whether your point of sale system is freezing up, your CRM is crashing, or you need more collaborative software, we have a solution for you.

Learn More

08. Copiers and Printers

Copiers and Printers

We understand that for your business to be productive, all assets of your company, from your copier to your IT software, must be functioning properly. We know it can be a tremendous hinderance to any business when things are not running smoothly, potentially costing you a lot of time and money. CEI, the parent company of Strategic Systems, aims to eliminate the hassle of printer and copier maintenance so you can focus on growing your business. Strategic Systems’ exceptional maintenance service will keep your copier and printer running smoothly and efficiently. With CEI, you never have to worry about these assets failing to function properly again.

CEI’s Services

 CEI offers unparalleled copier and printer maintenance services which include the following components:

Why Choose CEI?

 CEI’s comprehensive services ensure that your copier and printer never hold your business back. We do this with:

  • Average response time of less than 2.5 hours
  • First call fix rate
  • Tailored maintenance contracts to fit your company’s needs
  • Help desk support
  • Cost per copy contracts
  • Monthly payment options
  • Help desk support
  • Minimized printer and copier downtime
  • In-house leasing, no third parties

Learn More