Remote IT Infrastructure Management

Since 1992, Raleigh businesses have relied on our managed IT services to stay secure and connected. With our remote infrastructure monitoring, we are able to elevate our services, providing real-time service, support, and maintenance, often before you face problems. And if a crash, malfunction, or other issue should pop up, you can feel confident that it will be solved quickly and effectively!  

Remote IT infrastructure monitoring gives us real time access to monitor and manage your IT systems, including your hardware, mobile devices, software and applications, network, and servers. This allows us to check performance and security and provide proactive maintenance to prevent disruptions and downtime in your business.

Why You Need Remote IT Infrastructure Monitoring

Both small and large businesses in and around Raleigh who use our IT monitoring services enjoy the following benefits: 

Reduce Costs

By having Strategic Systems operate as your managed IT provider with remote IT monitoring, you won’t need an in-house IT professional. Additionally, our maintenance and monitoring sees problems before they become costly catastrophes for your business. 

Reduce Downtime

Your business can’t afford to be down for several hours or even days due to IT problems. Daily maintenance, regular updates, and access to 24/7 help desk service ensures that your tech will be up and running when you need it, and you’ll have access to the assistance you need when you hit an obstacle.

Secure Data

Data breaches and malware can be a disaster for a business. We continuously monitor for viruses, malware, and security problems that could put your data at risk, and if we get an alert, we let you know immediately. 

Remote IT Infrastructure Management Services

Our remote IT infrastructure management includes a variety of services designed to keep every aspect of your tech functioning effectively. Our services include:

  • Monitoring across all systems, applications, routers, networks, servers, hardware, workstations, peripherals, and more!
  • Regular scanning for vulnerabilities and patch assessment 
  • Scanning to ensure privacy regulations are being met, including HIPAA and Sarbanes-Oxley
  • Daily maintenance tasks 
  • Access to helpdesk support
  • Install updated software- including patches
  • Configure new devices
  • Run diagnostics
  • Provide comprehensive reporting.

Contact Strategic Systems for Remote IT Infrastructure Monitoring

Since 1992, Strategic Systems has offered comprehensive managed IT solutions for businesses in and around the Raleigh area. With our remote IT monitoring, we are there for your business, even when  your business is closed!  We are proud to offer proactive solutions to our business clients in Raleigh, Cary, Durham, Chapel-Hill, Apex, Holly Springs, Garner, Clayton, Wake Forest,,and Smithfield. Learn more about our services and how we can protect you by calling us at (919) 783-1410 or filling out our form today!  

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